No. All configurations can be perfectly managed within the Nuance Audio™ App by the user.
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App Setup
Do I need an Audiologist to configure my hearing preferences on the App?
What can I do to optimize the Nuance Audio™ Plus for my hearing needs?
We recommend trying different settings to find the combination that best suits your hearing needs.
After downloading the Nuance Audio™ App from the Apple App Store or Google Play Store:
If you have not already done so, calibrate your glasses in a quiet room.
From the App Home page, you can:
• Switch between Presets A, B, C, and D to find the one that works best for you. (Default setting: Preset A, Volume Level 3.)
• Adjust the volume level to your preferred setting.
• Set the amount of background noise you want to hear: Low, Standard, or High.
• Choose between Audio Modes:
Frontal: Focuses amplification on sounds coming from the front.
All-Around: Amplifies sounds and speech from all directions.
You may need to adjust these settings depending on your environment. For example, watching TV at home and having a conversation in a busy restaurant may require different configurations.
What is a preset and how can I change it?
Presets are preconfigured amplification settings designed to enhance your listening experience with your Nuance Audio™ Plus. Each preset addresses different amplification needs by adjusting various frequencies:
•Preset A – Best for flat mild hearing loss – Ideal for individuals who require slight amplification across all frequencies. This setting helps those who experience mild difficulty understanding speech and could benefit from a subtle boost in clarity.
• Preset B – Designed for sloping mild hearing loss. This setting is suitable for individuals who hear lower (bass) frequencies well but require a slight boost in higher (treble) frequencies. It is ideal for those who have minimal difficulty in optimal conditions (e.g., quiet settings, one-on-one conversations) but may struggle in more challenging environments, such as noisy settings or when conversing with multiple speakers.
• Preset C – Designed for sloping moderate hearing loss. This setting is ideal for individuals who face significant challenges in understanding speech in difficult situations. They may misinterpret certain sounds or miss parts of conversations and often rely on contextual clues or lipreading to fill in the gaps.
• Preset D – Designed for flat moderate hearing loss. This setting is ideal for individuals who experience difficulties even in quiet environments, often hearing speech as muffled and struggling to understand. conversations
To find and use the presets:
After having downloaded the "Nuance Audio" App from IOS Apple App Store or Google Play Store, access the Nuance Audio App on your mobile device.
Navigate to the Home Page: the preset options are available directly on the app's home page.
We encourage you to try each preset to discover which one best suits your preferences and listening environment.
How can I set the eyewear volume?
Use the volume slider available on the Nuance Audio™ App's home screen to adjust the volume to your preference.
Alternatively:
• With Nuance Audio™ Glasses: by short pressing the button on the right temple to cycle through the volume levels. An audio prompt will confirm each change.
• With the Remote Control: by pressing the + and - buttons on the remote control to increase or decrease the volume.
What is the Background Noise configuration and how can I adjust it?
The Background Noise configuration allows you to customize the level of background noise you want to hear while using your Nuance Audio™ Glasses. This includes ambient sounds such as traffic, air conditioning, whirring fans, running rain, and vacuuming. You have three options to choose from:
Heightened: you’ll hear the background noise louder and more clearly.
Standard: hear the background noise at the original sound level.
Lowered: Minimize the amplification of background noise, making it less noticeable.
To adjust this setting, navigate to Nuance Audio™ App home page, where you'll find the option to customize the Background Noise configuration according to your preference.
What is Audio Mode and how can I adjust it?
The Audio Mode configuration allows you to choose your desired listening focus based on your environment:
• Frontal Mode: This mode enhances sounds coming from the front, making it easier to focus on conversations with someone directly in front of you, especially in noisy environments. Sounds from other directions are still audible but not amplified.
• All-around Mode: This mode amplifies sounds and speech from all directions, which is ideal for situations like walking or driving where you need to be aware of your surroundings.
You can switch between audio modes in several ways:
• With the App: Slide the audio modes toggle available on the App's home page.
• On the Glasses: Double-tap the touch area on the right temple. To make sure the Double-tap is effective, it is suggested to use two fingers or four fingers. Also, please wait a couple seconds from one attempt to the other.
• On the Remote Plus: Press the audio mode button.
What is Own Voice configuration and how can I adjust it?
The Own Voice configuration allows you to customize how your voice is amplified by the Glasses. You can set the amplification level to no, some, or yes making it more comfortable to hear your voice during use.
To change your Own Voice configuration:
Open the Nuance Audio™ App on your mobile device.
Tap the icon located at the bottom right of the home page ("Menu").
Select "Settings".
In the Settings menu, select "Own Voice".
Adjust the amplification level (no, some, yes) to suit your preference.
What happens to my preferred settings when I turn off my Nuance Audio™ Plus?
Nothing. Your preferred settings are registered and saved. The only way to erase your preferred settings is by hard resetting.
What is personalized calibration and what is it useful for?
Personalized calibration is a process that optimizes the audio settings of your Nuance Audio™ Glasses. Calibrating is optional, but it is highly recommended for optimal performance. It serves two main purposes:
• Sound Optimization: By registering the shape of your head, personalized calibration adapts the sound output to reduce feedback noise, enhancing your overall listening experience.
• Natural Voice Feedback: It also registers your voice, allowing for a natural perception of your own voice when speaking.
You can calibrate in the initial setup steps guided by the Nuance Audio™ App when you first use your glasses. However, you can also recalibrate anytime with the following steps:
To perform the Personalized Calibration:
• Open the Nuance Audio™ App on your mobile device.
• Tap the icon located at the bottom right of the home page ("Menu") to access the "Settings" menu.
• In the "Settings" menu, select Calibration to restart the process.
To take the best out of your Personalized Calibration:
• Ensure that you calibrate in a silent environment for best results.
• Choose the Right Environment: a medium-sized, regularly furnished room (typically, a bedroom), provides the best acoustic conditions for calibration. Avoid empty or unusually shaped spaces and highly acoustically isolated areas.
• Maintain a Steady Position: during Calibration, remain still with your head up, avoiding any movement, particularly during the feedback cancellation phase. This ensures accurate calibration without interference.
• Voice Calibration: speak with a strong, ensuring there are no pauses or silent moments.
Finally, please note if you own multiple pairs of Nuance Audio™ Glasses, you should calibrate each one individually.
Do I need to recalibrate my glasses regularly?
Yes, we recommend redoing the process every 3 months to optimize your glasses' performance.
Do I have to recalibrate my glasses if I change my smartphone?
No, there is no need to do so when you change your phone. The glasses will remember your calibrated settings.
Do I need to recalibrate my Glasses if I purchase a new pair of Nuance Audio™ Plus?
Yes, you'll have to recalibrate your new Nuance Audio™ Plus.
